01

COMPANY TERMS

02

 PARTY TERMS

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COMPANY POLICIES

Company Terms:
 
  • Please call to schedule your party 3-6 weeks in advance of your desired party date. We will do our best to accommodate any date request, however, the earlier the better for a smoother planning process. We will hold your requested party date for 24hrs at no obligation to you, once a Quote has been submitted to you. After the 24hrs have passed we will not be able to guarantee your requested date and time and Storybook Character will still be available without the deposit. Your deposit will secure your reservation.

 

  • Once the deposit has been received, date, time, and Storybook character can NOT be changed/swapped for another.

  • Late Bookings: Parties scheduled within 7 days of the party will be subject to a late booking fee of $20. 

 

  • Holiday Bookings: Parties scheduled on a holiday and Holiday weekends will be subject to a non-refundable holiday fee of $25 per character visit. 

  • All deposits are non-refundable.  If you need to postpone your party, you may postpone it once. We will gladly work with you to find an alternate party date for your consideration. If you choose to cancel less than 7 days prior to the scheduled party date, full payment paid is forfeited.

 

  • CHECKS are NOT accepted. 

 

  • Due to the case of inclement weather, additional travel time and a travel fee may be required. Should the roads be too hazardous to travel OUATP has the right to cancel and a one-time alternate date can be chosen if the date is available.  If you decide you want to cancel and not reschedule a $40* restocking fee will apply. 

 

  • The duration of a Princess, Storybook Character, or Superhero must be the minimum time it will take for the performer to reach the party destination. Example: If we have to travel 1 Hour 30 Min. The minimum stay would have to be 1 Hour 30 Minutes. 

 

  • The remaining balance MUST be paid prior to the scheduled party date, as you and the Royal Attendant, you booked your party with have agreed upon. If the remaining balance is not received on or before the due date provided, a late charge equal to 3% of the total amount due, per-day will be added to the balance. Checks are NOT accepted for the final payment.  

 

  • RSVP Confirmation: Please contact us no later than 7 days prior to the scheduled party date, to confirm your final guest count. This will be the number we use to determine appropriate quantities for favors, crafts, and will be charged accordingly. 

 

  • Gratuity is not included, However, all of our cast members and employees work extremely hard to make your royal celebration one to remember. You are getting the best in the business and this small token of appreciation lets everyone know, you are thankful for the hard work they put into your celebration. We will offer a recommended percentage of the total package price for both the Storybook Character and his/her assistant. If you would like it included in your bill, we can do so with prior notice. If you should forget on the day of and would like us to bill you afterward, please advise. We can accommodate this anyway you so choose. 

 

 

 

 

Party Terms:
 
  • The package price is for the number of participating children plus the birthday child*, for the total number of guest included in a package. There will be an additional charge for each child beyond the package total.  Additional charge per child varies depending on the package, please ask for all package details. *Additional charge for state tax and possible travel fee will apply on the final bill in addition to the Package Price. 

 

  • If less than the number of children (this includes the birthday child) attend the party, you will still be charged the regular package price.  No exceptions, please. 

 

 

  • Our parties are packed with fun and follow a schedule.  Guests who arrive late may join the party at whatever point the party has progressed to.  For example, if the guests have already completed makeup and hair and have started dancing, the late guest will skip makeup and hair and join in the dancing.  

 

  • Please read this section very carefully: Our Storybook Character performers will travel to any location in ORANGE County, NY, and the surrounding area: The first 10 miles from New Windsor, NY are FREE. However, any parties located between 16-30 miles from our OUATP castle a per mile round trip fee will apply. Distance is calculated from our home base "Castle" using GoogleMaps.  Anything over 30 Miles are considered outside of city limits "Out Of Town" and a transportation fee will apply and are booked on a case by case basis please call for pricing. This fee will be calculated on the final bill. 

 

  • A $40*/15 minutes or $80*/30 minutes service charge will be applied for overtime.  NOTE: The Present opening is NOT an included activity with our parties.  However, if the opening presents is an important activity for the birthday child, please advise when booking and we will make every effort to include at the end of the party if time allows.

 

  • All Storybook Princesses and Characters require a Lady in Waiting or an assistant that will come to the scheduled party and assist with any activities as well as assist the Storybook Princess or character, for a smoother running celebration.

  • We are not responsible for bad behaviors and uncooperative children. We kindly ask that you monitor and attend to any child that does not want to participate so we can provide the best party experience for the rest of your guests.

 

Once Upon A Tea Party Fairytale Princess Parties New York, Princess Party services all of Orange county New York and Hudson Valley areas. Cities of service include but are not limited to:New Windsor, Newburgh, Cornwall along with Balmville and Beaver Dame Lake. Some areas may have a travel fee. Princess tea party with princess visit and princess entertainment in Orange County, princess parties NY, princess party hudson valley, princess party entertainment New Windsor, princess parties orange county, princess party characters for birthdays in hudson valley, Princess party entertainment New Windsor, princess party, hudon valley princess party character. princess visit for birthday parties in New Windsor, Newburgh, Cornwall, washintonville, goshen, monroe princess parties, princess parties chester, princess birthday party orange county, princess party New Windsor NY princess parties, princess characters in New Windsor, princess party hudson valley ny, orange county ny princess parties, princess entertainers New Windsor, NY, Hudson Valley, NY princess parties, princess parties in New York, princess characters for birthdays in New Windsor,Middletown princess parties, princess entertainment New Windsor NY, central valley NY princess parties, princess characters in wallkill NY, New Windsor NY princess party, princess characters New Windsor NY, Pine Bush NY princess parties, New York princess party characters, New York princess parties, Princess party entertainers in Vails Gate NY, princess for birthday in hudson valley NY, New WIndsor princess parties, princess party characters New York, princess party New York We Service the following areas and zip codes. princess party entertainment Orange County  zip codes for princess birthday parties 12550,10924,12518,10958,12577,10988,10915,10959,12584,10950,10918,10916,10926,10917,10933,10932,10981,12553,12549,10925,10998,10922,10914,10985,10997,10990,10992,10928,12520,10969,10975,10910,12551,12771,10930,10921,12575,10919,10953,10912,12552,10941,10996,10987,10973,12746,10979,10949,12555

Company Policies:
 
  • The pictures and videos we take: Your child's safety and well-being are incredibly important to us, therefore we do not share any personal information about you or your child. Pictures may be posted here on this site and posted on our Social Media pages. When you sign our contract, it contains a clause giving us permission to utilize your child's image (and image/video ONLY no other information is shared).  If you would like to opt-out of this, please let us know BEFORE signing the contract so that we may provide you with a modified version. 

 

  • Liability: Once Upon A Tea Party, its owner and employees assume no responsibility or liability for accidents, allergies related to food items, clothing, or makeup, injuries to the party guest, or property damage.  As professional event planners, we can assure you we will provide a safe and entertaining environment for your guests and will treat your home like a "Royal Palace".

 

  • Damage: We understand that accidents can happen, however, the client may be held responsible for the excessive damage sustained to costumes and property of Once Upon A Tea Party, LLC.

  • Other Considerations: Once Upon A Tea Party, LLC allows you to plan the food menu yourself. For purposes of maintaining the highest quality of our costumes, we kindly ask that any food and beverage that will be served to the children while in costume be approved beforehand. Beverages should be light-colored or clear (no cola products or fruit punch) and no food containing tomatoes, tomato sauce, dark jellies, or blue icing on ice cream cakes. We reserve the right to refuse certain foods items that may damage our costumes. Please let us know beforehand what food items you would like to serve. Although we understand accidents may happen, the client may be held responsible for excessive damage to Once Upon A Tea Party, LLC property.

 

  • Party Planning Consultation: We want every party to be Spectacular! Each of our party packages includes an "Initial Consultation" which provides 30 Minutes of party planning time with one of our professional event planners. This is your opportunity to learn what the party entails and what options/add-ons are available. Any further consultation will take place after you have officially "booked" your party (meaning both your reservation and retainer have been received). Should you find you would like more than the initial consultation and final party review, the rate is $35/hour with a one-hour minimum. 

  • Once Upon A Tea Party, LLC strives to provide a quality, authentic experience for your party, however, we do not claim to be "professionals" in the field of cosmetics. Spa services are not performed by a licensed cosmetologist and are for entertainment purposes only. We offer "mini" manicured and pedicures that do not include cutting or filing and does not resemble the work of a trained and licensed nail technician.  Our performance is done in a simple and "fun" manner. 

  • Client Obligation: The client is responsible for providing the following;

    • Safe, clean, area for activities

    • Gathering space for parents or the guest if they decide to stay for the duration of the party.

    • Please have the parent of the Princess of honor remain at the party at all times.

  • Client Terms & Agreement: By signing our Party Agreement, the client agrees to hold and keep harmless Once Upon A Tea Party, LLC, its agents and employees from any and all property damages and/or bodily injury damage caused by the clients guest, or any other person attending the party.

  • Prices are subject to change without notice. For all packages, a gratuity is NOT automatically added to the total bill. Our entire Royal Staff works extremely hard to make your Royal Celebration one to remember,  gratuity is very much appreciated.

  • Please Note: Be rest assured that we use all necessary hygiene practices. All of our hair implements/spa items are cleaned and disinfected before and after each guest/party. We use barbicide and anti-bacterial products.

 

Additional Terms & Conditions

FOOD & DRINK
Alcoholic beverages are prohibited around the Storybook character at all times. We kindly ask food and beverage that will be served when the Storybook Character is on party premises, be approved beforehand. Beverages should be light in color or clear and no food containing dyes from food coloring, tomatoes, tomato sauce, or dark jellies. We reserve the right to refuse certain food items around the Storybook Character to maintain the highest quality of our costumes. 

INTERFERENCE/SUPERVISION

The host shall use supervision in a manner in which adults will not cause interference with the Storybook character's performance.  Adult noise level to be a minimum for performance. activities can be heard for a smooth event. The sole responsibility of the host, guest, and/or guest’ parents to supervise younger children and siblings during the visit.

CANCELLATION

The client may cancel this Agreement at any time up to 1 day after the signed contract and retainer is received, at no cost to Client other than the retainer. If Client shall elect to so canceling this agreement between 13 and 2 days prior to the Event Date, Client will be charged 100% of the visit cost and any expenses incurred in good faith by Planner in preparation for Storybook Character visit. For cancellations 1 day prior to the visit date, the host will be charged 100% of the party package costs and any expenses incurred by the planner. The host is responsible for and charged per child fee for any guest included in the package.  If the Storybook Entertainer cancels, the vendor will provide a substitute planner/Storybook Entertainer or if one is not available we will reimburse the full amount paid.

PHOTO RELEASE

Client grants to Planner the right to take photographs and or video of the host, host family, and guest in connection with the above-identified event. Host authorizes Vendor its assigns and transferees to copyright, use and publish the same in print and/or electronically.

Host agrees that Planner may use such photographs of Host with or without said name and for any lawful purpose, including for example such purposes as publicity, illustration, social media, advertising, and Web content.

ADDITIONAL TERMS

-Storybook character WILL NOT be allowed to perform outside in case of extreme heat & humidity of 83 degrees or warmer and 75% humidity or higher, or cold weather temperature below 55 degrees. Not will the character be able to perform outside after rain, wet surface, water activities, and or bubble machines. The host assumes responsibility or liability to damage caused to character costume.

-We ask when booking party parents make best efforts to keep ambient noise levels low and to make distracting entertainment, including but limited to a bouncy house and swimming pools off-limits - to children during the performance/visit. 

-NO costume character entertainers from companies other than Once Upon A Tea Party, LLC at the event/party without prior written consent from Once Upon A Tea Party, LLC.

COVID-19  Terms & Conditions

SANITIZING

Once Upon A Tea Party, LLC is doing our part by continuing to sanitize any items used at each and every party, which we have always been very dedicated to doing. 

SOCIAL DISTANCING

We ask that all guests implement new social distancing regulations of maintaining 6 feet from performers. This transition will be strange for all of us, but it is what is best for everyone's health.

 

LIMITED CAPACITY

We ask at this time that no more than a total of 25 people be present for outdoor parties. Indoor parties no more than 10 people in total with social distancing taking place along with face coverings.

 

FACE COVERINGS

Our performers will not come with a face covering, however, they are instructed that if they do not feel safe they can in fact wear one. 

SICK OR UNWELL GUEST

If you or anyone from your household are feeling ill, please considering rescheduling the visit for a later date. We will work with you for the next available with a minimum of 2 weeks from the original date. If we notice that any guest is showing symptoms, we will be forced to leave the party. As the parent of the party, it is your responsibility to check in with all invited guest to confirm that they have not been infected with COVID_19 or near anyone who may have been infected.

DETAILED TERMS

You can read more detailed terms HERE

Disclaimer:

  • We are pleased to provide entertainment for your little princess and superheroes! Please note that it is not our intention to violate copyright laws, so we attempt to make our characters different from nationally known, copyrighted characters using uniquely designed gowns, tiaras, hairstyles, and Princesses names of our own creation. 

  • Once Upon A Tea Party, LLC has provided all the policies and terms of service with the assumption that you have read and agree to our policies before signing the Party Agreement.  Please ask for any clarification if there are any questions regarding the above policies before reserving your party.

 

We understand these new guidelines can be difficult to adjust to and appreciate your effort in implementing them.

Stay Safe, Stay Healthy, Stay Happy

 

 

Once Upon A Tea Party is conveniently brought to your location!

We come from New Windsor, New York or we can host an all-inclusive party at our party venue The Princess Manor

   Est.2012

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